HMBSTORES.com prides itself on customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for an exchange or refund within 7 days of the ship date. Simply fill out the return form on the back of your invoice and send us the items you would like to return/exchange. Send all return/exchange merchandise to: HMB STORES, INC. 1026-F SETTLERS LANDING RD. HAMPTON, VA 23669 Exchanges HMBSTORES.com is happy to exchange your merchandise for another size or even another item. We also recommend that you give us a call to hold the item(s) that you want instead. That way it won’t sell out before your original merchandise gets back to us. PLUS we will pay to have your exchange shipped out to you using our Standard Shipping. Returns HMBSTORES.com recommends that you send back your return via priority mail with insurance. That way you are protected from the possibility of loss during shipping. Returns will be promptly processed upon receipt and payment in the amount of your purchase minus the shipping charge will be credited to your card or account. Please keep in mind that it takes 7-9 business days for your refund to be posted to your credit card.